Terms and Conditions
Terms and Conditions of Use
1. Acceptance of Terms
These Terms & Conditions govern your use of www.swanriverdistillery.com.au (the "Website") and the purchases you make through it. By using the Website, you agree with Swan River Distilling Pty Ltd (hereinafter referred to as "Swan River Distillery") to be bound by these Terms & Conditions. If you do not accept these Terms & Conditions, you must refrain from using this Website. Swan River Distillery supports the Responsible Service of Alcohol. All online liquor sales are processed by Swan River Distilling Pty Ltd (ABN 65 837 530) under Liquor Licence no. 618216662121 (WA).
2. Age Confirmation
By using this site, you confirm that you are over the age of 18 and acknowledge that the person receiving any delivery of alcoholic beverages from Swan River Distillery is over the age of 18.
3. Services and Governing Terms
All services provided by Swan River Distillery, including any services provided through this Website and at the Swan River Distillery venue, are governed at a minimum by these Terms & Conditions. In the event of any inconsistency, ambiguity, or conflict between these Terms & Conditions, Swan River Distillery does not accept any legal liability arising from or connected to the accuracy, reliability, currency, or completeness of anything contained on this Website or any linked site. By continuing to use this Website, you consent to being bound by the varied terms and conditions.
4. Revisions to Terms and Conditions
Swan River Distillery reserves the right to revise these Terms & Conditions at any time by updating them on this Website. As you are bound by the most current version of these Terms & Conditions, each time you use this Website, you should check these Terms & Conditions from time to time.
5. Refunds and Cancellations
a. Faulty or Damaged Products: Returns, replacements, credit notes, and refunds are provided only where the product is faulty or damaged and are at the sole discretion of Swan River Distillery. Please notify Swan River Distillery within 5 days of delivery if you believe a product to be faulty or damaged. Swan River Distillery reserves the right to request and review evidence that the product is faulty or damaged prior to issuing a refund. Where Swan River Distillery accepts a return, free return shipping may be provided, and a replacement, credit note, or refund will be issued once the product is received by Swan River Distillery and confirmed faulty or damaged.
b. Change-of-Mind Returns: For change-of-mind or purchased-in-error returns, Swan River Distillery will refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the additional postage charges.
c. Order Cancellations: Swan River Distillery may cancel your order for delivery in exceptional circumstances, including, but not limited to, unavailability of ordered products, errors in the price or description of the ordered products, or if your order is in breach of these Terms & Conditions. In such cases, Swan River Distillery will issue you a refund.
d. Gift Vouchers: Gift Vouchers are not refundable and will not be replaced nor money refunded after purchase.
6. Order Queries
For refunds, cancellations, and other order queries, Swan River Distillery can be contacted at email@example.com.